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About the Orders and Customer Service category
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0
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364
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May 23, 2023
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Bundled pack received as single units
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11
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197
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July 31, 2025
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Private FBA seller here with a question
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2
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206
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February 23, 2025
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Grocery orders refunded without return
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1
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213
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February 11, 2025
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When a buyer gets a refund, how do I know if the item has been relisted for sale, or what happens to the item?
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5
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290
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October 14, 2024
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What can I do about Amazon disposing a high value FBA item?
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6
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275
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September 23, 2024
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Is it possible to cancel an FBA order?
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6
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342
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September 13, 2024
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What do you suggest for this situation?
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2
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222
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August 9, 2024
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Amazon FBA refunds due to missed delivery promise
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2
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261
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August 6, 2024
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CX defect due to FBA return comment
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5
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267
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August 5, 2024
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How is this my fault if the customer damaged it?
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5
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253
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July 15, 2024
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Amazon refunds a year old FBA sale
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6
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210
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July 10, 2024
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If a customer requests a refund claiming they did not receive the item and Amazon processes the refund, how can we ensure the customer is not lying?
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6
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480
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July 3, 2024
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Does anyone know how I can find the actual reason a customer got a refund for a product
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1
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224
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June 22, 2024
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A customer asked for a refund and the reason given was “ order not received”
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4
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303
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June 20, 2024
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Using Amazon inventory to fulfill TikTok shop orders
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6
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1604
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May 9, 2024
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I received this buyer message this is OA product what need to be replied or no need?
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2
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185
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May 5, 2024
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Customer unable to return nonreturnable item
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4
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434
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April 30, 2024
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FBA returns
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6
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315
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April 30, 2024
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Is there any way we can ban individual customers from ever buying from us?
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5
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284
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April 30, 2024
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What is happening with an item itself when customers returns it for any reason?
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2
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324
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April 7, 2024
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What is happening with an item itself when customers returns it for any reason?
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4
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348
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April 5, 2024
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Customers received wrong FBA product
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5
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311
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April 2, 2024
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Can I appeal this to Amazon? Any Advice?
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4
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263
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March 26, 2024
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I have a question
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2
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287
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February 21, 2024
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Missed Fulfillment Promise
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7
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666
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February 6, 2024
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Any way to force Amazon to send me all returned FBA items?
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7
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304
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January 30, 2024
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Refunds and replacement on FBA orders
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2
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553
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January 24, 2024
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How would you handle this?
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4
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449
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January 20, 2024
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Customer damaged FBA return
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3
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536
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December 17, 2023
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