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About the Orders and Customer Service category
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0
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669
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May 23, 2023
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What happens when a customer does a return and the return says the “item was not received”?
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1
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612
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July 2, 2026
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Why is Amazon not reimbursing for FBA returns marked as 'Customer Damaged'?
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3
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385
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April 27, 2026
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Customer returns
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5
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599
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December 14, 2025
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What is everyone doing about this?
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2
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762
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December 10, 2025
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Who to upload all invoice together !? At Amazon !? For customer
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3
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594
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December 8, 2025
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Bundled pack received as single units
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11
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1002
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July 31, 2025
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Private FBA seller here with a question
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2
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644
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February 23, 2025
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Grocery orders refunded without return
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1
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597
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February 11, 2025
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When a buyer gets a refund, how do I know if the item has been relisted for sale, or what happens to the item?
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5
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741
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October 14, 2024
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What can I do about Amazon disposing a high value FBA item?
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6
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774
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September 23, 2024
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Is it possible to cancel an FBA order?
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6
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986
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September 13, 2024
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What do you suggest for this situation?
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2
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584
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August 9, 2024
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Amazon FBA refunds due to missed delivery promise
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2
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630
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August 6, 2024
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CX defect due to FBA return comment
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5
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707
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August 5, 2024
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How is this my fault if the customer damaged it?
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5
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686
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July 15, 2024
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Amazon refunds a year old FBA sale
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6
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696
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July 10, 2024
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If a customer requests a refund claiming they did not receive the item and Amazon processes the refund, how can we ensure the customer is not lying?
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6
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1179
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July 3, 2024
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Does anyone know how I can find the actual reason a customer got a refund for a product
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1
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548
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June 22, 2024
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A customer asked for a refund and the reason given was “ order not received”
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4
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677
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June 20, 2024
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Using Amazon inventory to fulfill TikTok shop orders
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6
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2607
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May 9, 2024
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I received this buyer message this is OA product what need to be replied or no need?
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2
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442
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May 5, 2024
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Is there any way we can ban individual customers from ever buying from us?
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5
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754
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April 30, 2024
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FBA returns
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6
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818
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April 30, 2024
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Customer unable to return nonreturnable item
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4
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837
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April 30, 2024
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What is happening with an item itself when customers returns it for any reason?
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2
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646
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April 7, 2024
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What is happening with an item itself when customers returns it for any reason?
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4
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755
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April 5, 2024
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Customers received wrong FBA product
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5
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759
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April 2, 2024
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Can I appeal this to Amazon? Any Advice?
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4
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627
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March 26, 2024
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I have a question
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2
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641
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February 21, 2024
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