I received this buyer message this is OA product what need to be replied or no need?

“Sorry to hear that you are dissatisfied with the price you paid. Prices on different websites vary due to different selling costs and other reasons such as promotions etc. The price you paid was clear to you at the time you made your purchasing decision.”

1 Like

No response is needed for 90% of customer messages. If you do mostly FBA then make a template for wrong item received, not received, and damaged in transit and tell the customer to contact Amazon customer service to request a replacement or refund