What is happening with an item itself when customers returns it for any reason?

I only get an email from amazon that customer’s refunded and amazon deduct money from payments. I consider returns as a loss in numbers but what is actually happening with the returned items itself? Amazon through them straight into the bin or sell themselves at a cheaper price ?

Sometimes it takes 50 sales to get $100 profit but then 2-3 customer returns for any reason eat all the profit.

Same question exactly was posted by @Craig not so long ago.

Are you the same person?


We work together with @Craig, and I didn’t realize he had already posted my question here :sweat_smile:

Found it now!