They don’t ask us before issuing refunds and we do not get anything in case there is no return despite refund provided. Then, they should take responsibility for this too.
I have a few such cases.
What to do? Please guide.
That’s Amazon. But it sure beats designing your own website, finding storage facilities across the country, dealing with customer returns and complaints, and then trying to build up to 400 million customers.
Gotta take the bad with the good. I think Amazon is WAY more good then bad, but it sucks when this happens. Just call it the price of doing business. Inspect the item and send it back to Amazon if it’s still in sellable condition. Or sell it on FB marketplace. That’s what I’ve always done with returns.
Or, use a prep centre that will handle returns. I know of one that will handle returns and even try to sell them on eBay for you.
Search SC for Reimbursement Policy. Customer Damaged is not reimburseable. It’s considered a cost of doing business. If there is no return then you can request to be reimbursed after 60 days and before 18 months.
Can we request reimbursement if there is no return? If so, you can request to be reimbursed after 60 days and before 18 months, when we can see that it is written “Return Not Expected.”
Thanks
Price of doing business.
Depends how badly it is customer damaged. If its just been opened you cannot do anything. But if it is badly damaged or missing parts you can do a removal for the item and send amazon pictures and try for a reimbursement like that.