I noticed that refunds are being issued out of my seller account balance:
Thanks. Does this mean that Amazon already received the product back or it’s still with the buyer and maybe they won’t return it?
When your item is returned, it will be posted in the FBA Customer Returns report. You can view a list of returned FBA purchases in the FBA Customer Returns report. When a customer returns an item, Amazon assess the condition (disposition) of the returned item and then process the return based on the condition.
If the customer doesn’t return the item within 60-days, Amazon should charge the customer, and reimburse you for the order…
For more information about FBA returns processing and policies, go to FBA customer returns policy.
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Thank you
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You’re welcome.
It pays to keep an eye on the refunds to make sure the items not returned won’t “fall through the cracks.”
Best wishes…
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