Sales channel: Amazon .com


I have 6 pending orders more than 3 days old that were fulfilled through "Sales channel:

Does anyone know what this is?


Why is an order pending?

Here are some of the most common reasons for orders being in Pending status:

  • Amazon has been unable to obtain authorization for the buyer’s credit card.
  • The buyer selected convenience store payment but hasn’t completed the payment.
  • For an FBA order, the buyer has qualified for free shipping and the order is waiting for all of the order items to be gathered.
  • For an FBA order, if the order is for multiple items but one item is out of stock. Even if Amazon chooses to divide the order and send the in-stock FBA Units, the order will still show Pending status.

Since 99.9% of pending orders turn into positive sales, just be patient. This happens all the time.


The “Sales channel” depends on the country of the marketplace where the order was placed. What is important is the “Fulfillment method” - this determines who ships the order.

Reasons for pending order status are listed above by @FunkyMonkey.