Customers address missing

Hello everyone! I am new for amazon FBA, I got my first sales, thing is amazon never provide me the buyer address. I called help center even sent message through Amazonsellercentral. Idk what to do! Is there someone experienced this?

Hi @Raggarty

Amazon has removed that information to further protect their customers personal information.

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The Amazon did not see her Address for long to protect Customers Privacy.

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Also You can check It

Amazon usually sends email notifications to sellers when an order is placed. These notifications often include the buyer’s address. Check your email inbox, spam folder, and any other folders related to Amazon notifications to see if you can find the buyer’s address there.

If you need to communicate with buyers regarding the order, you can use the Buyer-Seller Messaging service provided by Amazon Seller Central. This allows you to send messages related to the order, such as shipping updates or requesting feedback.

Regards

Happy Selling

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Hi @usmanyousaf112

If you need to communicate with buyers regarding the order, you can use the Buyer-Seller Messaging service provided by Amazon Seller Central. This allows you to send messages related to the order, such as shipping updates or requesting feedback.

When it comes to FBA orders, what conversation would a seller have with a buyer. Amazon provides all support, like it or not.

Although we deserve it, we never ask for feedback. Why? Amazon customers don’t like to be bothered. If you ask for feedback there’s no telling what you’d get.

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Thank you guys for your help!

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You’re welcome. :O)

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