Awaiting payment verification

Fulfilment By Amazon Orders and Customer Service
1

Some of these have been pending for 3 days these are my first sales, is this normal?

IMG_8164
IMG_81641080×1440 131 KB

2

Yes.

Here are some of the most common reasons for orders being in Pending status:

  • Amazon has been unable to obtain authorization for the buyer’s credit card.
  • The buyer selected convenience store payment but hasn’t completed the payment.
  • For an FBA order, the buyer has qualified for free shipping and the order is waiting for all of the order items to be gathered.
  • For an FBA order, if the order is for multiple items but one item is out of stock. Even if Amazon chooses to divide the order and send the in-stock FBA Units, the order will still show Pending status.

Since Pending Orders usually turn into paid sales, all you can do is wait.

5 Likes
3

As @FunkyMonkey indicates, most orders stay pending for a while - this happens when the buyer pays by a credit / debit card.

Instantly processed are orders paid by Amazon gift cards.

3 Likes
4

very much normal as long as you are doing FBA, no need to worry about it.

3 Likes
5

Makes sense. Thank you!

6

You are welcome, and best wishes.

1 Like