Just tried and it was rejected even though my supplier is legit. Each time I went to escalate the case it was just responded with a copy and paste reply.
Any experience will be helpful.
2 Likes
Normally, invoices should reflect a routine purchase from your usual supplier, which just happens to be submitted to Amazon for verification.
Sellers are not supposed to be tactically making specific purchases of certain quantity of units for the sole purpose of applying for ungating.
In the past, the ungating quantity used to be 10 units minimum, but since sellers were often buying let’s say 10 pieces of alkaline batteries to unlock electronics, Amazon kept making the criteria stricter.
If you have a legitimate, established business that means the conditions for ungating, you should have no difficulty in providing invoices that will be accepted.
2 Likes
Yes that’s unfortunately a common experience when trying to get ungated on Amazon, even with a legit supplier. Amazon’s ungating system is largely automated and the frontline support often just recycles templated responses without really reviewing your documents and If your supplier is not a manufacturer or known distributor , Amazon may silently reject it even if they’re real. Try switching to more Amazon-recognized wholesalers
2 Likes
It’s not happening at the moment, I tried but couldn’t make it done.
1 Like
Amazon just does not want you to sell that brand, yet. It happens to me too and many others.
Hey Zachariya, super annoying with the 100-unit ungating rejection! 
Many sellers are struggling with this new rule. Ensure your invoice shows 100+ units from a legit wholesaler, not a retail receipt. Try escalating to [email protected] with your case ID or build sales history in ungated categories like Home & Garden first. Any luck with a brand Letter of Authorization?
1 Like
Been shit hole.
Many sellers face the same issue where Amazon rejects ungating requests despite using legitimate suppliers. The 100-unit invoice rule is strictly enforced, especially for certain brands or categories, and even then, Amazon may reject submissions for vague reasons. Key tips from successful sellers include: ensuring the invoice is dated within 180 days, includes full supplier details (name, address, phone number matching their website), and your matching business name and address. Some had luck when they called Seller Support and firmly but politely requested a “manual review by Catalog team” instead of resubmitting through the case log. If the supplier is listed as an official distributor on the brand’s site, attach screenshots as supplemental proof. Ultimately, success often comes down to persistence and formatting the submission exactly the way Amazon expects.