What should I provide on this email to reactivate my account?

Need help please.

I have bought product from authentic supplier.

Your account has been deactivated. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. This could take up to 90 days. Please ship any open orders to avoid further impact to your account.

Why is this happening?

We have identified listings that are potentially infringing on intellectual property of others.

To reactivate your account, please send us the following information:

– Proof of non-infringement (e.g., invoice, Order ID, letter of authorization, licensing agreement or court order) for all affected listings.
– The steps you have taken to ensure that you are no longer infringing and will not infringe in the future.
– Other relevant information.
– Supporting details should you believe that the actions were made in error. How do I send this information?

Please submit this information by clicking the “Reactivate your account” button on Account Health (( Server Busy). Amazon does not allow listings that violate the intellectual property rights of brands or rights owners.

Provide the requested information


Define authentic supplier.

Is it a manufacturer and/or an authorized wholesale distributor?


thanks all sorted

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