Has anyone been in a situation where a distributor (USA Market) they have worked with suddenly, stops responding after paying the invoice? We have this distributor we bought from for the past year, and this month it stopped responding to emails, they also do not answer the phones and the goods were not sent.
In case they turned bad and ran with the money what do you suggest? The invoice is not for a small amount so is a lawyer a solution? Police?
Looking forward to a solution from any of you. Thanks!
If your distributor has stopped responding after payment and has not delivered the goods, you may have been a victim of fraud. Legal action, including involving a lawyer and possibly the police, might be necessary to recover your funds or goods. Document all communications and transactions thoroughly, and consider contacting your bank or credit card company for chargeback options.
What’s the distributor’s name? Tell us the name so we can blacklist them and try to help. I know a lot of wholesalers and vendors, and we may be able to assist in recouping the funds.
I did not pay with credit card. I paid with bank transfer. Will try to dispute it but I doubt it will work. The bank transfer payments have different regime.
They are USA, the company is an LLC, I am EU citizen.
Wise will not lift a finger if you did not pay with a card. And since wise does not have cards on company accounts, all is left is bank transfer.