Item was sold out, Available 0 but Reserved 4. It means in stock 0 but 4 items are still somewhere traveling.
Yesterday listing went Inactive (Out of Stock) because sold out.
Is it better to Close Listing (with those 4 Reserved items) until I send new inventory in or just leave it as it is - Inactive (Out of Stock) ?
Those reserved units are the ones reserved for the clients who ordered from you
oh okay then
Thank you for bringing this to our attention. We understand the situation regarding the inventory status of your listing.
Considering that the listing is currently inactive due to being out of stock and there are reserved items still in transit, we recommend closing the listing temporarily until you have replenished your inventory.
Closing the listing will prevent customers from attempting to purchase the item while it’s out of stock, reducing the risk of disappointing customers and potentially receiving negative feedback or reviews.
Once you have new inventory available and ready to ship, you can then reopen the listing and resume sales. This approach ensures that you maintain control over the availability of your product and can provide a seamless shopping experience for your customers.
If you need any assistance with managing your listings or have any further questions, please don’t hesitate to reach out. We’re here to help!
