I know that some types of products cannot be listed on Amazon in used condition, as this is against policy. I am not talking about the grocery category, my products are tools.
Every time I have to create a removal order, wasting time and money to sell them as used on eBay.
This is interesting because on some ASINs only the “New” condition is available, but on others, even within the exact same category and with the same product (different color), I can also list it as used.
On those listings I see that other sellers are selling it as used as well. I think this is an automatic Grade and Resell program.
The crazy thing is that I have to manually opt out and remove all such ASINs from the Grade and Resell program in order to follow the policy.
I’ve run into this too. Amazon can absolutely hit you with a restricted condition violation if the ASIN doesn’t officially allow “Used” condition even if it’s in the same category or other sellers are doing it. Tools are generally allowed in used condition, but it still depends on the specific ASIN setup, not the category. If the listing only shows “New,” Amazon considers any used offer a catalog mismatch, which can trigger warnings or account health hits later.
The safest approach is to only list “Used” when the condition is explicitly enabled on that ASIN. Otherwise, removal + reselling elsewhere is the only compliant option unless you get Amazon to fix the ASIN.
If you want, I can check your ASINs and if you don’t mind, help you through the process of how i get rid of mine
1 Like