We were unable to verify the document that you provided as a proof of identity

Hello!

Thank you Kika for inviting me to this page.

I am in the USA used my Virginia ID. I uploaded it as a pdf (uploaded the front of the ID where it says “Upload Front” and the back where is says “upload back”) I uploaded it in color and clear PDF. My bank account statement matches my LLC name and Address perfectly and is in color pdf.

Would somebody be able to give me some guidance? Not sure what I am doing wrong.

Thank you !!


Hello @Florentina,

thank you for joining the forum. Please note that it is advised to create a combined picture of both sides of the ID and then upload it as an image and not a PDF:

Feel free to also watch my video guidance regarding Amazon Seller Identity Verification:

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