Warning from Amazon about product reviews

Hi - would love some help with this issue.

I received an email this morning that there is a warning on my account. I have no idea why - i only have 7 reviews and they are all from verified sellers. I’ve appealed several times attaching a copy of the insert in my products, telling them i have no idea about third party reviewers.

Any ideas? Thanks.

Keep appealing and providing evidence to Amazon’s support team. They can offer guidance.

It’s just so crazy as I have no idea what they are talking about - third party reviews and customers of mine that have left negative reviews on competitor sites. How am I supposed to know what my customers are doing? I don’t get it.