Want winning Plan Of Action for my account deactivation

Account Health Restricted Products
1

Hello Raju Kachhadiya/ChikuRaju

Your Amazon.com selling partner account has been deactivated in accordance with section 3 of the Amazon Services Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue in accordance with our “Funds witholding policy”:
أمازون

Why did this happen?
We have taken this measure because you have listed items that are not permitted for sale on Amazon. Items sold on Amazon must adhere to all applicable laws and Amazon policies. For more information, go to “Restricted Products”:
https://sellercentral.amazon.com/gp/help/200164330

Examples of restricted products you have listed include, but are not limited to:

Asin: B0CVDS38C1

Title Handmade PANCHGUNI Hair-Oil Promotes Hair Growth & Reduces Hair Fall | With Rosemary, Castor, Amla, Brahmi and Bhringraj Oil& 100+ Herbs |Chemical Free

Policy Blurb: This product has been identified as prescription Minoxidil and/or an unapproved drug containing the active pharmaceutical ingredient Minoxidil. Amazon policy prohibits the listing or sale on Amazon.com of prescription and unapproved drugs. If you believe this determination was in error, please upload the ingredient list of the product to the detail page and upload labeling with NDC/or provide NDC in reinstatement appeal for review.

We’re here to help
If you need any further assistance, you can contact us:
https://sellercentral.amazon.com/cu/contact-us

Has your account been deactivated in error?
If you believe that there has been an error, and these products are permitted for sale on Amazon, please submit an explanation by clicking “Reactivate your account” on the banner at the top of your “Account Health” page:
https://sellercentral.amazon.com/performance/dashboard?reftag=ah_em_rp

Your explanation should include the following information:
– How your account has not violated the Amazon Restricted Products policy
– Evidence that shows that your account complies with the Amazon “Restricted Products” policy

If we confirm that your account has violated our “Restricted Products” policy, your account will remain deactivated.

What happens if I do not send the required information?
If you do not provide the required information, your account will remain deactivated.

please help me getting activated ASAP

2

You said it is chemical-free but Amazon says it contains minoxidil.

Which is it?

1 Like
3

Hello @Arkesh

Dealing with Amazon account deactivation can be very stressful, especially with issues related to restricted products. It’s crucial to address Amazon’s concerns thoroughly by providing the necessary documentation, such as the ingredient list and any required approvals.

At Aplus Global Ecommerce, we specialize in helping sellers like you navigate these complex issues and get accounts reactivated quickly. If you need expert guidance on preparing your appeal and resolving this issue, feel free to reach out to us. We’re here to help you get your account back on track.

4

Hello Arkesh,

I am sorry to hear that your Seller Account has been deactivated due to the sale of restricted products. Based on my previous experience, suspensions due to listing prohibited items aren’t difficult to get overturned.

All you need to do is delete the listing in question along with any additional listings which are in a violation of Amazon policies, describe in your Plan of Action how you carefully reviewed all the relevant Amazon policies and all your remaining listings to ensure there are no more prohibited items.

Here is an example appeal addressing this issue, which may help when trying to prepare your own one.

Definitely don’t copy entire sentences but use your own words and talk about your specific situation:

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1 Like
5

Hello friends,
are there new information about this deactivation ? Do you succesfully appeal it ?
What kind of documents you sent to them, for example SDS, Product analysis or something else ?

6

Is your account deactivated or just at risk?

7

Hello, it is AT RISK, I still transfer money, but they call me that it will be deactivated if they do not receive a good appela and documents to support my appeal.

8

Hello @zennerr

Dealing with deactivation can be tough, and it’s crucial to provide the right documents. While SDS (Safety Data Sheets) and product analysis reports can be helpful, the specific requirements may vary based on the nature of the deactivation.

At Aplus Global Ecommerce, we have extensive experience in successfully appealing such deactivations. If you need expert guidance on what documents to submit and how to craft a compelling appeal, feel free to reach out to us. We’re here to help you navigate this process and get your account reactivated.

9

Not activating find us a solution @Kika

10

HELLO