Verification video call

Hello there,

my account is under review since nov 2 and funds onhold, I submitted an appeal on Nov 29 and received a response for video call on Dec 2, I scheduled 1 slot each week of december, but up until now I havent received any video details yet.

I also wonder if I should also received a confirmation email after choosing slot?

Please help

You should receive the appointmnt 2 days before the actual interview.

Thank you so much for your response, I really appreciate it