Announcement reposted from Amazon Canada:
Effective October 4, 2024, we are updating the Fund Withholding Policy to complement recent changes we released to Section 2 of the Amazon Services Business Solutions Agreement to improve overall transparency around funds withholding. The main changes include the following:
- Renaming the Funds Withholding policy to the “Funds Disbursement Eligibility policy.”
- Improving the transparency of our policy; including why Amazon maintains this policy, the steps sellers need to take in appealing for their disbursements, the steps Amazon takes when evaluating appeals; and examples of activities that may result in Amazon’s decision not to disburse in accordance with Section 2 of the Business Solutions Agreement. We have also reduced the time within which sellers may appeal for their disbursements from 90 days to 60 days from the date of deactivation.
- Including a link to the Funds Disbursement Eligibility policy on the Program Policies page.
If you have questions, contact Selling Partner Support.