Announcement reposted from Amazon United States:
Effective September 16, 2024, the policy for seller-fulfilled, international returns will be updated.
This update will require international sellers (those without a default US return address in Seller Central) to issue a returnless refund or provide a prepaid international return shipping label within two days of a return request.
Currently, our return policy states that we may refund the customer on your behalf and charge the amount to your seller account if you don’t offer any of the above return resolutions within five days of a return request. We’ll update this window from five days to two days to improve the customer experience.
When this refund happens, you’ll receive an email notification. You can upload a return label on the Manage returns page in Seller Central when you click Authorize request for the return request for which you want to provide a label.
For more information on uploading a label, go to Upload a prepaid return label.
For more information on our international returns policies, go to Customer returns for international sales.