Hello everyone I am a new fba amazon seller and I’m trying to get ungated from grocery, but everytime I submit an application it’s giving me this error message. any suggestions?
For grocery items you’ll have to provide FDA approved documents
Hello @Raggarty
If you post a screenshot of the error we’d have a better idea exactly what action caused this error message.
While Amazon doesn’t require submitting any documentation, they do have a long list of Product requirements.
We are approved to sell in the Grocery & gourmet foods category. As sellers of toys and collectibles, i thought to add seasonal grocery products to compliment our existing inventory.
What a nightmare! Dealing with everything from manufacturers limitations to meltable inventory, and Seller Support.
For example; we had giant (hard candy) graduation lollipops in FBA. They told us to remove them under their Meltable FBA inventory policy because grocery products need to survive 120 degrees in Fulfilment centers. I submitted a letter from the manufacturer stating that can withstand 120 degrees. No problem, right? Wrong. They had already disposed of them!
As soon as i try to proceed with the application, I am getting the error above. Seller Support is unhelpful
Have you tried using a different browser or cleating your cache and cookies? This used to happen to me as well.