Unsupported action

Hello everyone I am a new fba amazon seller and I’m trying to get ungated from grocery, but everytime I submit an application it’s giving me this error message. any suggestions?

Hello @Raggarty

Pray tell, exactly what are you trying to do?

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For grocery items you’ll have to provide FDA approved documents

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Hello @Raggarty

If you post a screenshot of the error we’d have a better idea exactly what action caused this error message.

While Amazon doesn’t require submitting any documentation, they do have a long list of Product requirements.

Grocery & gourmet foods

We are approved to sell in the Grocery & gourmet foods category. As sellers of toys and collectibles, i thought to add seasonal grocery products to compliment our existing inventory.

What a nightmare! Dealing with everything from manufacturers limitations to meltable inventory, and Seller Support.

For example; we had giant (hard candy) graduation lollipops in FBA. They told us to remove them under their Meltable FBA inventory policy because grocery products need to survive 120 degrees in Fulfilment centers. I submitted a letter from the manufacturer stating that can withstand 120 degrees. No problem, right? Wrong. They had already disposed of them!

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As soon as i try to proceed with the application, I am getting the error above. Seller Support is unhelpful

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Have you tried using a different browser or cleating your cache and cookies? This used to happen to me as well.

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