Hello,
please help. I’m missing 60 units from my last shipment. UPS provided delivery confirmation for all the boxes. Initially, I received an email stating that I would be refunded in 3-5 working days, but then nothing happened.
When I asked for the refund again, another representative told me they found my boxes and put them back in my inventory, but I don’t see them in the count. Any advice on what to do? I keep sending emails and get the same reply.
Is there any way to speak to a manager? Thank you all.