Understanding TrueOps Reimbursement

Do we need to provide TrueOps with invoices for our purchases in order for them to submit reimbursement claims?

Additionally, what other reimbursement opportunities are they effective in handling?

I have my admin VA managing lost shipments, and he does a great job, but I’m unsure what other reimbursement opportunities I might be missing.

Yes, you need to provide them with invoices for missing stock from shipments, but not for anything else.