Unable to add new items on Walmart

Sell On Amazon Third-Party Software & Services
1

Hi,

I hope someone can help me.

Regarding Walmart listings, what do you do when the product is not in your catalog, but the only option that shows is “EDIT ITEM” and not “ADD ITEM”?

A lot of our products are like this.

2

I can help with that. When the “Edit Item” option appears instead of “Add Item,” it typically means Walmart’s system already has a record of the product. You may need to update the existing listing instead of creating a new one. If the product is missing from your catalog, try syncing your data with Walmart or check for listing errors. Let me know if you’d like more detailed guidance!

1 Like
3

Thank you for your response.

I did edit the items multiple times, really tried to fill the details, bulletpoints, image, but it still not showing in my catalog.

4

If “EDIT ITEM” is the only option, it means the product is already listed in Walmart’s system, but not in your catalog. You can update the existing listing instead of adding a new one.

5

If the edited items still aren’t showing in your catalog, here are a few steps to consider:

  1. Ensure your inventory management tool is syncing properly with Walmart. You may need to refresh the connection.

  2. Double-check that all required fields (like images and bullet points) are correctly filled out and formatted.

  3. Look for any error messages from Walmart that might indicate why the products aren’t appearing.

  4. If everything looks good on your end, reaching out to Walmart Seller Support might provide more insight.