Hi,
I received this email regarding Amazon Brazil: “To avoid disruption to your selling account, we need you to update your account information and provide the necessary documentation to verify it. If you fail to do so within 60 days of this notice, your Amazon.br seller account will be deactivated.”
What if I ignore this message? Do you think it can affect my main USA account?
Yes it can cause problems. Contact the Seller Support to close the Brazil account if you don’t want it. It is possible to close it.
Ignoring the email may result in the deactivation of your Brazilian account after 60 days. Due to the unified management mechanism of North American accounts, it is very likely to cause the deactivation of the US master account, resulting in the loss of sales permissions for the entire site.
Whether it affects your main USA account depends on how your accounts are linked, if your Brazil account is part of your unified global account, then Amazon could technically take enforcement action across all regions if they see non-compliance, though in practice it is more common for them to simply close the inactive marketplace.
To be safe, it’s best either to complete the requested verification or formally close the Brazil account through Seller Central so Amazon does not view it as an unresolved compliance issue.
If you ignore it, Amazon will just deactivate the Brazil account after 60 days. Normally, it won’t affect your main USA account as long as both accounts aren’t directly linked with the same documents or banking details. Still, Amazon prefers sellers to keep every region in good standing, so better to update or close it properly instead of ignoring.
Did you open the Brazil account with the same info as your US one, or was it set up separately?
If you ignore the message, your Amazon Brazil account will simply be deactivated after the 60-day period because Amazon requires local verification to sell in that marketplace.
In most cases this deactivation stays limited to the Brazil marketplace and does not affect your main USA account, since each marketplace has its own verification and compliance requirements.
However, because Amazon links all your accounts under one global entity, leaving one marketplace in a non-compliant status could in theory trigger cross-account risk flags, especially if Amazon views it as willful failure to comply.
The safest course is either to submit the requested documents if you want to keep Brazil open, or to formally close the Brazil account in Seller Central so that Amazon sees it as resolved rather than ignored.
I think Brazil was opened automatically, so I would like to close it. How can I do this?