I have submitted all the required invoices, Brand Registry documents, and every other requested document, yet Amazon keeps asking me to provide a Letter of Authorization (LOA) or a Letter of Non-Infringement for my own brand.
How can I obtain one, and does anyone have a solution?
If it’s your own registered brand, you normally cannot issue an LOA to yourself. This usually requires a proper case review because Amazon may be requesting a different document or there may be a verification mismatch. We can review similar cases and help identify the actual issue.
Have you received a notice mentioning a specific ASIN or IP complaint?
It may be a patented product. If this is the case, can you ask the patent owner?
Normally, a brand owner cannot issue an LOA to themselves because Brand Registry, your trademark registration, and your manufacturing documentation already establish your authority to sell the brand.
In situations like this, many sellers have had success by submitting a signed letter on their company letterhead stating that they are the trademark owner and are authorized to manufacture and sell products under the brand, together with their Brand Registry confirmation, trademark certificate, manufacturing invoices, and any agreements with the manufacturer. While this is not a traditional LOA, it often helps clarify the situation for the reviewer.
