Suspected Intellectual Property Violation

Account Health Intellectual Property
1

Hi All

I have received notification from Amazon warning of ‘Suspected Intellectual Property Violation’ against 2 ASINS which are two variations of the same product. The reason stated is ‘Trademark Misuse’ for the trademark TENA. The product is a TENA branded product and I did not create the listing but it seems that when the listing was created, it has the brand name as ‘CHUMS’. I am not sure how to proceed with this, I do sell genuine TENA branded products but have no idea who ‘CHUMS’ are. I cannot change the brand name on the listing to TENA as it says that conflictes with CHUMS.

These are not importnat lisitngs to me, I have been on them as a seller for years without any problem but only ever sell an odd one. Can I just delete the product listings from my inventory, will that resolve the issue for me?

Thanks in advance

2

Unfortunately, the correct brand name needs to be entered in the listing’s Brand field, otherwise you will keep getting it removed.