Announcement reposted from Amazon United States:
We’ve launched FBA Returnless Resolutions, a new program that helps you streamline returns by offering customers a full refund without having to return the item.
When you enroll in FBA Returnless Resolutions, you’ll benefit from the following:
- Lower fees associated with returns and increased convenience for customers.
- A streamlined return management process that removes the need to handle returns of physical items.
Eligibility for FBA Returnless Resolutions is subject to legal, safety, and regulatory guidelines. Products such as dangerous goods, heavy and bulky items, and those with an average sales price greater than $75 are not eligible.
For more information, and to learn about enrollment, go to FBA Returnless Resolutions.
You can also recover value on your returned inventory with FBA Grade and Resell, a program that assigns your eligible returns a grade and, if eligible, relists them.