Stranded units, help needed!

Today I have stranded units for the reason ‘Qualification required (pesticides and pesticide devices)’

When I press apply, i do not qualify to sell pesticides which is fine, as the item is not a pesticide or pesticide device. The information given states that I can edit the listing and remove any pesticide claims and pre-approval won’t be required however I cannot do this for 2 reasons… firstly there is no pesticide claims and secondly I am no longer approved to sell the listing so I cannot edit it!

Any ideas on how to resolve? I’ve raised a case with seller support but anticipate a generic response…

Yes this is a glitch which happened quite few times now …

I always fixed by opening a case and explaining that is not a pesticide