Somebody else had this problem?

I’m trying to get approval for a category, all seems good, however, this is the second time I get this answer from Child-Safety, they don’t reply the emails on time and they don’t give me any guide or answer to follow the process, I have already created new ASIN’s but I got this answer from then again !

When you apply for a category, you are still unable to list the ASINs that can help with ungating. You need to provide all the invoices and documents when applying to sell - before having the ASINs in your inventory.