Some of my stores are deactivated due to identity verification issues

Sell On Amazon Seller Verification
1

Hello,

For reactivation, I submitted my LLC, passport, EIN, and virtual bank statement. However, they didn’t reactivate my account, stating that the Seller Central address should match the address on my LLC documents.

I changed the Seller Central address to my virtual address, but the verification failed. Now, I cannot change the address back to my previous residential address.

Can anyone tell me what I should do?

2

You should contact Amazon Seller Support and explain your situation in detail. Since your address change caused the verification to fail, request their assistance to correct it. They may guide you on how to revert to your previous address or provide alternative solutions. Ensure you have all necessary documentation ready to support your case.