Shipping and handling does not get picked up on amazon cart

Hi, Amazon payment on my website. Can click to pay with amazon, login and see the order. But the shipping and handling charge doea not transfer. In that section is an error:
‘There doesn’t seem to be any available shipping methods. Please double check youer address or contact us if you need any help.’
We are on WooCommerce checkout new system.
Any ideas please to sort. Many thanks