Shipment showing overweight to USA

Fulfilment By Amazon Shipping Inventory to Amazon
1

I have been using same box for all shipment similar item but this one says it’s weight 2lb more
how to fix it

Please help

2

Take something out?

3

Already shipped to USA

Now they say either I acknowledge or raise a dispute:

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4

What exactly did the other ones weigh? You say 2 lbs. That would be 50.11.

Yes/No?

5

The size of the box was the same. And there were never any issues. The item was similar.

Now, Amazon says that the weight is higher by 2.12 lb.

Should I click on Acknowledge? What happens?

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6

Provide evidence of per item weight, multiply by qty. Show your working

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7

Thanks for clarifying.

I asked about the exact weight, because they might have been just over the limit by 12 ounces on previous shipments, and they never brought that to your attention.

Don’t acknowledge it. That basically means you agree. Dispute it. Follow @Muhammad’s advice. Put together whatever documentation you have to prove it’s the same as previous shipments.

Which shipping option did you use? Do you have receipt showing the actual weight?

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8

Thank you both. Yes, I have the receipt. Local carrier was used for shipment.

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9

That’s great.

Let us know how it works out?

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10

:+1:

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