Royal Mail postage refunds

Hi guys. In December I requested several refunds for postage, for items I’d bought postage but then couldnt use them. I’ve had several emails " A postage refund from ROYAL_MAIL of £0.75 for order xxx has been approved If you purchased the delivery without a linked carrier account, the refund has been applied to your seller account for a refund that you requested"

But I cant see any transactions showing these refunds being received in my transaction statements. Does anyone know where I should be able to see them?

Hello @joelmb,

normally, these would be applied under “Other” transactions.

Please check if you have any credits applied under that section.

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