A customer keeps ordering my item from FBA and keeps returning it. How to stop this ?
First he ordered seller fulfilled and he also said the item was damaged.
Please advise what can I do ?
It might be wise to recall those returns. It smells like they are swapping out goods or you have an activist that is bragging on their social media. They like to do stuff like that and brag to others so they can get likes for destroying your business. If your product would not be a target for an activist then it might be a thief swapping out the goods. That stuff is a felony so it is up to you…
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I agree with @skeeter completely. I would go a step further, and file a complaint against the buyer.
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