Removing inventory from inactive FBA account

Fulfilment By Amazon General Discussions
1

I have an Amazon FBA account that I stepped away from because of serious health issues. I submitted removal orders months ago and was told by live chat that all my inventory was gone. Now I’m getting emails saying there’s still stock and I owe around £440 in fees.

Every time I contact support through live chat or email, I just get robotic responses that don’t match what I’m asking. I’ve explained everything clearly and asked for help closing my account and clearing anything left, but nothing actually gets sorted.

I’m not coping well with the stress of this. There’s no proper human help, and I just need someone who really understands FBA to explain how to completely remove anything left, stop the fees, and close the account for good.

If anyone understands the FBA system and can tell me what to do or comment advice, please do.

I’m genuinely at my limit and just want this finished so I can have peace of mind.

1 Like
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Have you found any solution to this?

5

What’s probably happening is that a few unsellable or stranded units are still sitting in the FBA system, which keeps triggering storage fees even though your main inventory looks cleared.

To fix it, go to “Reports > Fulfillment > Inventory Health Report” and “Inventory Adjustments Report” to check if any units show as “in FC” or “unsellable.”

If they do, open a case under “FBA inventory and storage → Removals → Stranded or unsellable inventory,” attach those reports, and specifically request “complete disposal of any residual inventory.”