My product description is not showing up on my listing. It’s within the character limit so I can’t think of any other reason why it wouldn’t show up. Does anyone know how to fix this?
Check backend search terms, indexing, and HTML formatting. Contact Seller Support if issue persists.
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Hi @eliria,
Are you talking about the title that has limitations based on Category, the number of bullet points, or the description, which has no limit.
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When updating a listing, 15 minutes is the standard time needed for any changes made on listings to be fully processed.
However, in case that you don’t have the listing control, you may never see the content which you submitted being added into the listing. This is due to not having the listing control.
The listing control is awarded to sellers by Amazon based on their own internal criteria, which include performance history, returns rate, metrics or seller feedback, for example.
You creating a listing doesn’t mean that you will be the one with listing control.
If you don’t have the listing control, the only way how to make Amazon accept your changes is to open a case with the Seller Support under “Products and Inventory” - “Product page issue” and “Fix a product page”.
You will be asked to provide some proof supporting your desired updates, such as a link to the manufacturer’s website.
I hope this helps. Please feel free to post here whenever you need help.
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