Problem with the sponsored ads

So I have created 3 new listings today, all in different categories, and i am in the buy box for all of my listings and i keep getting this message ‘Your product does not fall within a category that is open for advertising. Advertised products must be in an open category where the seller is eligible to win the buy box.’

Does anybody know why this might be? I’ve tried for the sports and outdoors category, toys and games, but i have other listing in these categories that i advertise with no issues?

Any help would be greatly appreciated :slight_smile:

It’s possible that the new listings you created today are in categories that have specific restrictions on advertising eligibility. Some categories on Amazon have certain requirements or limitations when it comes to running advertising campaigns.

Even though you are in the buy box for these listings, it doesn’t guarantee that advertising is allowed in those particular categories. Some categories might have more stringent requirements for eligibility.

To resolve this issue, you can:

  1. Review Amazon’s Advertising Policies: Check Amazon’s advertising policies and guidelines for each category to ensure you meet all the necessary criteria.
  2. Contact Amazon Support: Reach out to Amazon Seller Support to inquire about the specific restrictions or reasons why advertising is not available for these new listings.
  3. Consider Category Changes: If eligible, you might consider switching the category of the listings to a more open category where advertising is allowed.
  4. Reevaluate Your Listings: Double-check that the new listings are correctly categorized and adhere to all Amazon guidelines. If there are any discrepancies, make the necessary changes.