Hi,
if I have an asin for which I cannot get an SDS and Amazon are not accepting an exemption sheet.
How can I get these items sent back to me?
Thanks
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Just create a removal order in FBA to get your items sent back if SDS isn’t accepted.
If Amazon rejects both an SDS and a dangerous-goods exemption sheet for that ASIN, your only practical solution is to create a removal order so the units are returned to you rather than disposed.
In Seller Central, go to Inventory ➜ Manage FBA Inventory, tick the checkbox next to the ASIN, choose “Create removal order,” select “Return to address,” enter your warehouse or home address, and submit.
Amazon will charge the standard per-unit removal fee and ship the items back within a few weeks.
If the system blocks you from creating a removal because the listing is hazmat-flagged, open a case under “Fulfillment by Amazon ➜ FBA issues ➜ Removal order not creating,” reference the ASIN and shipment ID, and request manual processing, explaining that you cannot provide an SDS.
Once Amazon acknowledges, they’ll override the block and release the inventory for return.
The asin is not showing up in my inventory. It is only showing in “fix stranded inventory” but does not give me an option to create a removal order.
This happened to me as well.
The reason you can not create a removal order is because amazon will not transport a Hazmat without proper documentation. Not even back to its seller.
You need to open a case and explain. They will probably offer you a disposal. That happened to me and I had no choice but accepting that but I had only 3 units which were not expensive.
Try explaining via seller help and get a solution. Hope this information helps.
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Thank you
Impossible. You should have the option to create a removal order. Can you share a screenshot?
