Your Amazon seller account has been deactivated in accordance with section 3 of the Amazon Business Solutions Agreement. Your listings have been removed. Please continue to ship open orders and respond to customer inquiries to avoid further impact to your account. Funds will not be transferred to you but will stay in your account while we work with you to address this issue in accordance with our Funds Withholding policy:
Why did this happen?
We have information that this account has been used to engage in abusive activity. We took this measure due to this selling account:
– Providing inaccurate information to Amazon or our customers.
– Not acting fairly or misusing Amazon features or services.
Evidence and explanation that your account complies with our Dropshipping Policy and Seller Code of Conduct.
– If there are any logistical issues affecting the proper shipment of your order, please provide the reason and any relevant supporting evidence for consideration in the review.
thank you for joining the forum! I am sorry to hear that your Seller Account has been deactivated due to alleged dropshipping.
What triggers these suspensions is lack of valid tracking information. Dropshipping is not prohibited, however, you need to demonstrate that you are not placing the orders from online retailers.
How are you normally fulfilling orders?
What I usually advise sellers is to ship all of your remaining orders (received prior to deactivation) with valid tracking information to demonstrate that you are not placing orders from retailers.
Hello @beyazit
Navigating an account deactivation under Section 3 can be quite challenging.
From our experience at Aplus Global Ecommerce, the key is to carefully address Amazon’s concerns with a detailed Plan of Action and appropriate documentation.
We can also assist in recovering your funds on hold with a 100% guarantee. If you need expert guidance to navigate this process and increase your chances of reactivation, feel free to reach out to us. We’re here to help you resolve this issue.