I wanted to share my experience because it might help others who are struggling.
This is a brand new account that I created and have been handling entirely by myself since day one. After setting it up, I only approached brands and their authorized distributors. Since most brands don’t open new LLC accounts directly, I purchased profitable items from their authorized distributors.
Within just 4 months, I scaled the account to $10K revenue. But then Amazon put a hold on funds and shipments, asking for detailed proof of purchasing, supply chain documents, and bank information.
Here’s how I got it reactivated:
I collected all supplier documents (invoices, POs, LOAs, proofs of delivery).
The owner had two different accounts for purchases, so I merged both bank statements (same name) and linked them to the invoices.
I created a clear outline document connecting each transaction with invoices, IDs, LLC docs, and supply chain proof for both suppliers separately.
Submitted everything via the Amazon email mentioned in the performance notification, before the video verification date.
On 26 July, Amazon warned that if we didn’t complete video verification within 14 days, the account would be deactivated. Unfortunately, I missed the first scheduled slot, and Amazon gave me a new date (29 Aug). But before that date arrived, on 24 Aug, I received the best news:
Shipments were reopened.
Account health violations were cleared.
So the account was activated without even completing video verification.
Now I will still attend the scheduled verification, but here’s my main question:
When is the right time to start Online Arbitrage (OA) on this account?
I don’t want to take any wrong step that could risk deactivation again. I’d really appreciate input from OA experts here.
This whole journey, from account creation to scaling and reinstatement, I’ve handled alone—and it’s been a great learning curve. Hopefully, my experience helps someone else too.