Announcement reposted from Amazon:
New learning resources are available if you handle fulfilment and want to know how to use valid tracking IDs to increase your visibility on shipments.
Valid tracking IDs for your Fulfilled by Merchant orders can reduce your buyer contacts and order defects, and may help you avoid “order not received” A-to-z Guarantee claims. Buyers depend on tracking IDs to find out where their shipments are and when they can expect to receive them.
For more information about how accurate shipment tracking can improve your account health, go to the valid tracking rate frequently asked questions and policy page.
For tips on how to maintain healthy metrics, watch our new Valid Tracking Rate video.
For a detailed guide to help you fix your valid tracking issues, go to the new Valid tracking rate troubleshoot page.