Please help all payments from IT / DE / ES /FR PAYMENTS SUDDENLY STOPPED GOING THROUGH TO MY CASHPLUS ACCOUNT.
THEY USED TO GO THROUGH NO PROBLEM.
NOW NO MATTER WHAT I TRY THEY WONT!! THEY JUST GET RETURNED THIS HAS BEEN ON GOING FOR 3 MONTHS AND IM OWED OVER £10K. PLEASE HELP
I understand your frustration with the sudden disruption in payments from IT, DE, ES, and FR to your Cashplus account. It’s concerning that this issue has been ongoing for three months, and you are owed over £10,000. I’ll provide some suggestions to help you resolve this matter:
- Check your account details: Double-check your account information to ensure that it is accurate and up to date. Confirm that you have provided the correct bank account details to receive payments from these specific countries. Even a minor error in the account information can cause payment failures or returns.
- Contact Cashplus customer support: Reach out to Cashplus customer support directly to report the issue and seek their assistance. Provide them with details about the problem, including the countries involved, the payment failures, and the amount owed. They will have access to your account information and can investigate any potential issues on their end.
- Review changes or updates: Research if there have been any recent changes or updates to the payment systems or policies for the countries in question. Check if there are any new requirements or regulations that could be affecting the payment processing. It’s also worth reviewing any notifications or emails from Cashplus to see if they have communicated any changes.
- Contact Amazon Seller Support: If you are using Amazon as a selling platform, it might be beneficial to reach out to their Seller Support team. Explain the situation and provide them with specific details about the payments that have been returned. They may be able to investigate the issue further from their end and provide guidance or escalate the matter if necessary.
- Seek legal advice if needed: If the issue persists and you are unable to recover the owed amount through normal channels, consider seeking legal advice. Consult with an attorney who specializes in business and payment-related matters. They can guide you on the appropriate legal steps to take in order to resolve the situation.
Please note that I am an AI language model and don’t have access to your specific account details. Therefore, it’s important to directly contact Cashplus customer support and, if applicable, Amazon Seller Support for personalized assistance tailored to your situation.
I hope these suggestions help you in resolving the payment issue and recovering the owed amount. If you have any further questions, feel free to ask.