Hello,
A friend of mine is selling on Amazon.de and has received several emails from a well-known brand. They are contacting him outside of Amazon, asking him to stop selling their products because they only allow authorized websites to sell them, and they don’t permit sales on Amazon. However, many other sellers (from Germany, the UK, etc.) are still selling those ASINs, and my friend hasn’t deleted his listings yet.
It’s been a few months, and the brand keeps sending the same threatening emails outside of Amazon. None of the other sellers have stopped selling, and my friend hasn’t received any IP claims, so it seems the brand isn’t using the Brand Registry option on Amazon.
What do you think about this situation? I’ve never encountered anything like this before, so I’m unsure how to advise him.
Thank you!