Infringement complaint

Account Health Intellectual Property
1

Hi everyone,

I wanted to get some input from sellers who may have gone through something similar.

About 90+ days ago, I received my first ever IP complaint (counterfeit) for a Posca Markers product from the brand owner. I didn’t submit an appeal since I don’t have documentation for that item. Amazon has now sent me a final notice that they’ve disposed of the inventory (2 units).

Here’s my current situation:

  • This is my first IP complaint.
  • AHR = 800 (still in green).
  • Only 1 IP complaint on the account.
  • No other violations.
  • Account is still active and running normally.
  • It’s been over 90 days since the complaint was filed.

My questions:

  1. In your experience, what are the chances Amazon may still suspend my account at this stage?
  2. Is it common for accounts to stay active with one unresolved IP complaint until it ages out at 180 days?
  3. Is there anything I should watch out for while waiting for this to clear?

Really appreciate any opinions or experiences you can share.

Thank you.

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2

Why do you even list something without a proper documentation?

1 Like
3

It was just a few units we originally bought for my daughter’s birthday party as return gifts, but we changed plans at the last minute. I shouldn’t have listed them on Amazon.

4

Ignoring the fact that you’re playing with fire by selling items without proper documentation, the truth is no one can tell you what will happen. At any time, you could receive a Section 3 performance notification about that specific ASIN, and since you don’t have proper documentation, you might risk losing everything.

1 Like
5

Thanks for your feedback 🙏 I completely understand your point about the risks of selling branded products without proper documentation lesson learned the hard way.