I’ve uploaded the bank statement with the registered business name which has been the same for 4 years, but re-verification is declined due to " The name of the registered entity that you entered in Seller Central when you registered your account does not match the name of the bank account holder in the bank statement."
This means Amazon is requiring that my personal name be shown on the bank statement as the account holder which is impossible for the business account. I called the bank and they can’t add or replace my business name with my personal name.
Would letter from my bank stating that I own this business account help getting the bank account verified?
I appreciate if anyone could share how they resolved this.
This usually happens when the legal entity in Seller Central is set up under your personal name , but the bank account you’re submitting is under your business name , and Amazon’s KYC system treats them as two different entities even if you’re the owner.
When that mismatch exists, Seller Verification keeps rejecting the bank statement because it expects the account holder name to match the exact registered entity name on the account, and business banks won’t add a personal name, so you end up stuck in a loop. A bank letter sometimes works, but only if it clearly states that you (full legal name) are the owner of the business and that the business account legally belongs to that same entity; even then, approval is hit-or-miss because many reps still reject it due to automated checks.
The cleaner solution is often to update the legal entity in Seller Central to match the business name on the bank account (if your marketplace allows switching from individual → business), and then re-submit the same bank statement.
If Amazon locked that field or requires re-verification before allowing edits, you can open an Account Health call and ask them to escalate the case to the Verification Team explaining that you’re a single-member business and the only mismatch is business name vs personal name.
A bank letter may help as supporting evidence, but the real fix is getting the legal entity name and bank account holder name to match exactly, that’s what the KYC team ultimately looks for.