The listings were previously available for me to sell directly through my account. I ordered bulk units, successfully sold many, and have even reordered inventory that is currently in transit. However, today I was unexpectedly notified that I need to submit a Letter of Authorization (LOA), and my account has now been gated for this brand.
All brand listings are still active for now, but they may be removed at any moment. I already submitted two valid invoices and an LOA from my supplier, along with a link to official website showing that my supplier is listed as an authorized distributor. Despite all of this, my documents have been rejected multiple times today.
This is my first time facing such an issue, and I’m not sure what steps to take next. If anyone has experienced a similar situation, I would truly appreciate your advice or guidance on how to resolve this. Who can I contact, and what is the best way to get this resolved with Amazon?
Thank you in advance for your support.