I have being making consistent sales through my website via amazon pay (this is the only payment gateway i have at the moment) after the 3 days of accepting payment through my website, i suddenly cannot login into my account, i attempt to do so, i get the error message
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I have about £1600 that was supposed to be payed out today, but i cant login to my account to request the payout, what is going on here ???
I did not even receive any email what so ever, so am really confused to be honest
I’m sorry to hear about the issues you’re facing with logging into your Amazon Pay account and the payout delay. While I cannot directly access your account or provide specific account support, I can offer some general suggestions to help you address the situation:
- Clear your browser cache and cookies: Sometimes, clearing your browser cache and cookies can resolve login-related issues. Try accessing your Amazon Pay account from a different browser or device as well to see if the problem persists.
- Contact Amazon Pay support: Reach out to Amazon Pay support directly to report the login issue and seek assistance. They will be able to provide you with specific guidance and troubleshooting steps based on your account details.
- Check for any system updates or maintenance: Occasionally, Amazon may undergo system updates or maintenance that could affect certain functionalities. Visit the Amazon Payments Service Health Dashboard or contact support to check if there are any ongoing system issues that might be causing the login problem.
- Verify your email and account information: Ensure that you are entering the correct email address and password associated with your Amazon Pay account. Double-check for any typos or errors that might prevent successful login.
- Be persistent in seeking support: If you have not received any emails regarding your account or payout, continue reaching out to Amazon Pay support through the appropriate channels. Be persistent in your communication and provide all necessary details to help them investigate and resolve the issue.
Remember to provide specific information such as your account details, transaction information, and any error messages received to facilitate a more efficient resolution process. Amazon Pay support will be in the best position to assist you further with your account access and payout concerns.