How to add Amazon Pay to an Existing Seller Central Account?

I have a client that I am attempting to setup an Amazon Pay account for.

  • Client has an existing Amazon Seller Central (Europe) account and wants to use Amazon Pay (as a business)
  • There is no mention of Amazon Pay or Integration Central under their Seller Central account (when logged in)
  • On trying to “sign-in” via Amazon Pay, the destination is the existing Seller Central
  • On trying to “register your business” with the same client email address (as the existing Seller Central account), prompted to “Create Account” or “Sign In”
  • When choosing the “Sign In” option, i get a broken error page saying the email address has already been used (see screenshot)

Can Amazon Pay accounts/merchants be added under existing Amazon Seller Central accounts - if so how?


Does Amazon Pay have to be created under a new email address and kept seperate to any other, existing Amazon Seller Central accounts?


If the business owner has two different websites and/or businesses that he wishes to use Amazon Pay on, do completely seperate Amazon Pay accounts need to be created


Can an individual Amazon Pay account hold multiple merchant accounts (I’m guessing the answer is yes, but the question is equally, how)?

To add Amazon Pay to an existing Amazon Seller Central account, you should follow these steps:

  1. Log in to your existing Amazon Seller Central account.
  2. Go to the “Integration Central” section, which is located in the “Apps & Services” menu.
  3. In Integration Central, you should be able to find the option to set up Amazon Pay for your business. If you can’t find it, you may need to reach out to Amazon Seller Support for assistance or clarification.

If you encounter any issues or if there is no mention of Amazon Pay or Integration Central in your Seller Central account, it’s recommended to contact Amazon Seller Support directly for guidance. They will be able to assist you with the specific account setup process and troubleshoot any problems you may encounter.

Regarding your additional questions:

  1. Each business entity should have its own separate Amazon Pay account. If the business owner has multiple websites or businesses, it’s best to create separate Amazon Pay accounts for each entity. This ensures proper organization, tracking, and settlement of payments.
  2. An individual Amazon Pay account cannot hold multiple merchant accounts. Each merchant account should have its own associated Amazon Pay account.

It’s important to note that these guidelines are based on general practices, and specific situations may vary. For the most accurate and up-to-date information, it is recommended to consult directly with Amazon Seller Support or refer to the official Amazon Pay documentation.