How do you manage the `Product authenticity customer complaints?

[Gurdeep]

Amazon has asked for invoice from the manufacturer.

Does anyone have a template or advice on how this can work in the first go?

Thanks

[Akmal]

Creating a professional invoice to send to Amazon as a manufacturer is essential for smooth business transactions.

Always adapt the template to your specific business needs and consult with a legal or financial professional if necessary for precise guidance on your invoicing process.

[FunkyMonkey]

@Akmal

Creating a professional invoice to send to Amazon as a manufacturer is essential for smooth business transactions.

Now this is possibly the worst advice I’ve ever seen.

Amazon is not as dumb as you think. They will spot a forged invoice in less than 2 seconds. So, not only would the OP get suspended probably for life, it’s totally illegal.

[FunkyMonkey]

@Gurdeep

Amazon has asked for invoice from the manufacturer.

If you have a receipt from a reputable source, you could try submitting that. Chances are pretty good that they will accept it.

[Kika]

If they are the rights owner / manufacturer, then they can create invoices for themselves for the purposes of establishing a valid supply chain.

[FunkyMonkey]

@Kika

If they are the rights owner / manufacturer, then they can create invoices f

Yes, true.

I didn’t read that into the post.

[Gurdeep]

@Akmal

Creating a professional invoice to send to Amazon as a manufacturer is essential for smooth business transactions.

Thank you for the advice

[Gurdeep]

I have an update about my complaint. After a lot of struggle, Amazon now removed it:

[Kika]

Thank you for sharing the update @Gurdeep