How do you get FBA fees fixed?


did re-measurement multiple times, still off. They won’t measure it right.

Any suggestions?

Thank you

I am sorry to hear that @zebrabuy. Maybe @FunkyMonkey will be able to help.

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Measurements include any excess plastic packaging. They are taken by machine and are the extremes of the item so if it is slightly bent, it will be bigger than you think.

I spend ages taping down corners of mailing bags, folding over excess plastic film etc etc. It annoys the hell out of me but it’s something that has to be done.

Pretend that you are a machine and measure it like that.

Also, why don’t you post a photo on the forum with a ruler next to it from different angles, maybe somebody can advise further.


Call them to create case and to be fixed from Amazon end this

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Thank you @AmazonUKForumRefugee, very helpful :+1: